VKN BPO,an ISO 27001 Company, founded on 1972 as a fabrication industry and now it has spreaded its wings into various fieds such as construction,Real estate,Aviation and on 2007 it has started a BPO to support VKN groups back end operations.Later the company was incorporated as a seperate industry in 2008 to serve the IT Industry. As the market aware of the emerging BPO industry, this will be another step in fast forwarding Offshore BPO industry in India. And we at ITES with all those great skill sets and expertise offer you the high quality, cost effective research and information services to support institutions or corporations around the world.
VKN Vision is to be every client’s trusted outsourcing partner on a long term basis. To set the next standard in outsourced contact center business services by improving our client experience, and exceeding their expectations.
To produce international acclaimed quality of products to full fill the customer expectations with the most economical rates.
To provide our clients with the best service and delivering the right products at the agreed delivery dates.
VKN-Client partnerships are built on our ability to deliver competitive advantage through a mutual understanding of each other’s needs and expectations. We act as a fully trusted extension of our clients’ businesses and bring a new source of intelligence to the improvement of that business. Our people are our assets. Through “Open Book Management”, we know the business and are empowered as a team to ensure success for our clients and for VKN. We lead in industry with credibility based on value, consistency and excellence. We maintain a best practice cost structure in order to optimize value to our clients.
Our key values
- We maintain the highest standards of integrity and honesty.
- We commit our capabilities, meet every commitment and keep our clients and colleagues informed at all times.
- We earn the complete trust of each other, our clients and their customers.
- We show respect for individuals – both our clients and our colleagues.
- We strive for continuous improvement in everything we do.
- We have fun, celebrate our successes and approach all challenges in a positive and optimistic manner.
At VKN you don’t just hear promises, you see performance.
Our aim is not only to achieve high quality standards and practices of best outsourcing company in the global market but also to create as well as surpass our own benchmarks ensuring that service requirements are adhered to throughout our processes. We want to add value in every transaction we have with out clients.
We have strived to meet the outsourcing needs of our clients through,
- Using of superior technology and infrastructure.
- Training, recruiting and retaining skilled personnel.
- Maintaining a high standard and focus on quality.
- Maintaining a healthy business relationship with our clients.